Ride-hailing companies have been facing significant safety challenges, impacting both riders and drivers. These challenges encompass a range of issues such as violence, disputes, and sexual assaults, and they have been prevalent not only in Africa but also in the United States and other regions worldwide. To address these concerning matters, these companies have taken proactive steps by introducing several safety features into their apps. These measures are designed to bolster security throughout rides and include options for trip sharing, emergency assist buttons, real-time selfie verification, and speed limit alerts.
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